This privacy policy explains how and why NU Concept Solutions Ltd (“the company”) uses personal data, and what we do to ensure that your information is kept safe and secure in accordance with applicable data protection and privacy laws including the General Data Protection Regulation.
Overview
The company operates as a recruitment agency and recruitment business as defined in the Employment Agencies and Employment Businesses Regulations 2003. The Company must process personal data (including sensitive personal data) so that it can provide these services – in doing so, the Company acts as a data controller.
You may give your personal details to the Company directly, such as on an application or registration form or via our website, or we may collect them from another source such as a jobs board. The Company must have a legal basis for processing your personal data. For the purposes of providing you with work-finding services and/or information relating to roles relevant to you we will only use your personal data in accordance with the terms of the following statement.
What Personal Data We Collect
Categories of Personal Data
The categories of data we collect include the following but may vary:
Contact details, work preferences, Curriculum Vitae, education history, employment history, job qualifications, hobbies and interests and job seeker preferences, career profiles and personal references.
We may process other types of personal data including sensitive personal data if requested to do so by our clients e.g. for CRB or DBS checks but you will be informed of such requests in advance.
Personal Data
The elements of personal data we collect include but are not confined to:
Name, Email Address, Telephone Numbers, Marital status, Date of Birth, Next of kin, Nationality/Immigration Status, National Insurance Number, Passport Details, Address, Driving License, Work History, Referees, Qualifications, Certifications, Courses Attended, Languages Spoken, Any other information offered on the Candidates CV, Salary/fee – past, current and preferred, Job Locations – previous and preferred, Skills matrix, References Received, Scanned copies of personal documents e.g. passport, visa, bank statements, utility bills
Where We Obtain your Personal Data From
Yourself directly, Staff or other representatives of the organisation you represent, Candidates, Marketing databases, Social media, The public domain, Conversations, with yourself or others
Why We Process your Personal Data
The Company will collect your personal data (which may include sensitive personal data) and will process your personal data for the purposes of providing you with work-finding services. This includes for example, contacting you about job opportunities, assessing your suitability for those opportunities, updating our databases, putting you forward for job opportunities, arranging payments to you and developing and managing our services and relationship with you and our clients.
In some cases, we may be required to use your data for the purpose of investigating, reporting and detecting crime and also to comply with laws that apply to us. We may also use your information during the course of internal audits to demonstrate our compliance with certain industry standards.
The legal bases we rely upon to offer these services to you are:
Your Consent
We may process your personal data on the basis that you have consented to us doing so for a specific purpose such as applying for a specific or providing a reference on your behalf.
Legitimate interest
This is where the Company has a legitimate reason to process your data provided it is reasonable and does not go against what you would reasonably expect from us. Our legitimate interests is/are as follows:
• to assess the suitability of candidates for roles, for example, referencing or other feedback
• to contact candidates regarding our recruitment services
• to market suitably qualified candidates to potential or actual Clients
• to manage our database and keep your records up to date;
• contacting the individual to seek your consent where you need it;
• providing work-finding services to the individual, including sending their information to our clients where they have demonstrated an interest in doing that particular type of work
• as otherwise necessary to provide our Recruitment Services and/or to meet our obligations towards either the party whom you represent, or other clients or suppliers
• to personalise your experience and our offering, whether via our website or otherwise
• retaining records of our dealings and transactions
• establishing compliance with contractual obligations with clients or suppliers
• addressing any query or dispute that may arise during the course of conducting our business including establishing, exercising or defending any legal claims
• protecting our reputation
• evaluating quality and compliance including compliance with this privacy notice
• staff training and testing
Legal Obligation
Your personal data may be required by law in order to comply with a number of statutory and regulatory provisions when providing our Recruitment Services such as the Conduct of Employment Agencies and Employment Businesses Regulations 2003 – for example, checking identity, right to work, suitability for the role, qualifications and experience. We are also required to comply with Government, law enforcement agencies and other regulators e.g. the Police, Home Office, HMRC.
Contractual Requirement
We also require your personal data in order to enter into a contract with clients. The consequences of failing to provide the data are:
• We would not be able to introduce you to any potential clients nor enter into any contractual relationships on your behalf.
Who We May Share Your Data With
The Company may process your personal data and/or sensitive personal data with the following recipients:
• Clients whom we supply services to
• Your former employers, agents and prospective employers by way of references.
• Trade Organisations
• Auditors
• Solicitors and legal advisors
• Umbrella companies
• Other companies and recruitment agencies in the supply chain
• Social Networks
• IT and CRM providers
• Credit reference agencies
• Criminal and fraud checking authorities e.g. Police, Home Office, HMRC
• Any other organisation you ask us to share your data with
We do not use any automated decision-making software.
Overseas Transfers
The Company may transfer only the information you provide to us to countries outside the European Economic Area (‘EEA’) for the purposes of providing you with work-finding services. We will take steps to ensure adequate protections are in place to ensure the security of your information. The EEA comprises the EU member states plus Norway, Iceland and Liechtenstein.
How Long We Keep Your Data
The Company will retain your personal data only for as long as is necessary for the purpose we collect it. Different laws may also require us to keep different data for different periods of time.
The Conduct of Employment Agencies and Employment Businesses Regulations 2003, require us to keep work-seeker records for at least one year from (a) the date of their creation or (b) after the date on which we last provide you with work-finding services.
We must also keep your payroll records, holiday pay, sick pay and pensions auto-enrolment records for as long as is legally required by HMRC and associated national minimum wage, social security and tax legislation.
Your data will generally only be retained for 6 years from the last point at which we provided any services or otherwise engaged with you. We will only store your personal data for as long as is reasonably necessary for us to comply with our legal obligations and for our legitimate business interests. However, we may retain data for longer than 6 years where we have a legal or contractual obligation to do so, or we form the view that there is otherwise a continued basis to do so, for example where your personal information identifies specialist skill sets which may remain in demand, or we are subject to a legal obligation which applies for a longer period.
If, however you believe that we should delete your personal data at an earlier date, please inform us in writing of your reasons. Please see Section 6 'Your Rights' below.
Where the Company has obtained your consent to process your personal data, we will do so in line with our retention policy. Upon expiry of that period the Company will seek further consent from you. Where consent is not granted the Company will cease to process your personal data.
Data Security
It is our policy to ensure that our records are stored securely and are not accessible to unauthorised third parties in line with contemporary practice.
Your Rights
Please be aware that you have the following data protection rights:
• The right to be informed about the personal data the Company processes on you
• The right of access to the personal data the Company processes on you
• The right to rectification of your personal data
• The right to erasure of your personal data in certain circumstances
• The right to restrict processing of your personal data
• The right to data portability in certain circumstances
• The right to object to the processing of your personal data that was based on a public or legitimate interest
• The right not to be subjected to automated decision making and profiling
• The right to withdraw consent at any time.
Where you have consented to the Company processing your personal data you have the right to withdraw that consent at any time by contacting This email address is being protected from spambots. You need JavaScript enabled to view it..
There may be circumstances where the Company will still need to process your data for legal or official reasons. We will inform you if this is the case. Where this is the case, we will restrict the data to only what is necessary for the purpose of meeting those specific reasons.
If you believe that any of your data that the Company processes is incorrect or incomplete, please contact us using the details above and we will take reasonable steps to check its accuracy and correct it where necessary.
You can also contact us using the above details if you want us to restrict the type or amount of data we process for you, access your personal data or exercise any of the other rights listed above.
Complaints or Queries
If you wish to complain about this privacy notice or query any of the procedures set out in it please contact us through This email address is being protected from spambots. You need JavaScript enabled to view it..
You also have the right to raise concerns with the Information Commissioner’s Office on 0303 123 1113 or at https://ico.org.uk/concerns or any other relevant supervisory authority should your personal data be processed outside of the UK, if you believe that your data protection rights have not been adhered to.
Updates to This Privacy Notice
Our privacy policy is reviewed and updated periodically. This privacy notice was last updated on 1st April 2023.